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Commercial coffee machine servicing

Keep your coffee machine running smoothly with fast attention from our dedicated industry experts.

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Why regular servicing matters

Your bean-to-cup coffee machine works hard, day in and day out. Whether it’s serving an office floor, staff room, canteen or café, regular maintenance will keep it operating in peak condition, producing superb coffee every single time.

At Roast & Ground, we take a proactive, preventative approach to coffee machine service.

When you buy, lease or rent a commercial coffee machine from us, you can relax knowing a comprehensive service plan is in place covering onsite visits for filter changes, espresso checks, grinder adjustments and more.

In the event that repairs are necessary, we’ll be with you, ready to put things right, within 6 hours of callout in London, and next day elsewhere.

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Support wherever you are

From local businesses to major national accounts – as office drinks specialists, we’re well-versed in serving multiple locations, not just with coffee machines but filtered water solutions and vending machines too.

Wherever you are and whatever machine you have, you’ll be dealing with Roast & Ground’s fully-trained engineers or if outside of London and the South East, our long-term service partner, and can enjoy the convenience of multiple machines under one handy service contract.

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Brands we service

Rex-Royal, Jura, Coffetek, Wega – our team are all dedicated specialists, fully trained in the brands we sell.

We’ll only ever send expert engineers to perform your coffee machine service and, if there is a problem, their focus is a first-time fix. It’s one of the reasons we’re renowned for outstanding customer service and support.

Our engineers carry spare parts with them and have easy, ongoing access to other parts they might need in our London and Surrey facilities.

Rest assured, too, that when replacement parts are necessary, they’re from the original equipment manufacturer, so that your machine continues running in tip-top condition, as though it were new.

 

Stylish, Swiss-engineered bean-to-cup machines from Rex-Royal, ideal for high-volume workplaces

 

Neat and sophisticated Jura machines for smaller offices, also perfect for board rooms and reception

 

Innovative value models from Coffetek with distance selection touchless technology

View our commercial coffee machines >

What our coffee machine servicing covers

• Coffee machine repairs, parts and labour
• Filter management and changes
• Annual preventative maintenance visits
• Espresso checks and grinder adjustments on every visit
• Ongoing training support and more

All tailored to your machine usage, business size and working hours. We’ll keep you covered, whatever happens.

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Support you can rely on

Need more help with cleaning and sanitisation? No problem. From daily cleaning and sanitisation services to monthly or quarterly deep cleans, we can handle it for you.

Many organisations prefer to make this our responsibility, so that they can concentrate on what they do best! Simply give us a call to discuss.

Talk to us today >

“THE most reliable, cost effective and delightful company to do business with.”

Jakki, customer since 2018

“If you are looking for excellence in a company who provides coffee, customer service and service call outs – Roast & Ground tick all three.”

Graham, customer since 2005

“Great coffee, great delivery times, great service - what more can you ask for.”

Kate, customer since 2010

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