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Delivering the highest quality solutions

On any day, hundreds of Roast & Ground customers are serving thousands of our drinks. 

Our customers range from government agencies and financial service organisations to retailers, architects and contract caterers. Whether they operate in a single workplace or a number of offices up and down the country, all want great tasting drinks, robust coffee machines and seamless support services to keep the office drinks flowing.

We have the best coffee machines and right solutions for every situation, including top brands Rex-Royal, Jura, Marco and Iberital. We have our own highly-regarded coffee range and offer next day delivery on a range of over 200 other drinks and drink-related consumables.

Bean-to-cup, traditional, filter and bulk brew coffee machines are all carefully selected to meet different needs and budgets. Whichever you choose, our engineers have years of experience in making sure your equipment is set up to deliver superb tasting drinks time and time again.

our machines

 


A fresh approach to workplace coffee

We’ve spent over 16 years refining our coffee range to offer you a discerning choice of flavour profiles to match every mood and time of day.

We want you to enjoy our coffee at its very best – that’s why we roast regularly in small batches, offer small pack sizes and encourage smaller, more frequent orders.

As you’d hope, most of our coffee range is certified Rainforest Alliance or Fairtrade. We’re also the proud holders of a two-star Great Taste Award for our freshly roasted Rwandan Single Origin Mugonero coffee.

Wonder which Roast & Ground coffee is best for your workplace? We’d be delighted to arrange a tasting.

our coffee

 

Customer service is at the heart of our business

Great customer service is integral to what we do – our services are all designed to make your life easy and ensure you and your staff and customers keep enjoying our hand-selected coffee and other drinks at their best.

As experts in the field, we can advise on everything from coffee machine selection to preventative maintenance and repair, to coffee choice, Health & Safety Regulations and more.

Our engineers are trained in the commercial coffee machines we sell. They will install your coffee machine and make sure you are happy with the drinks before they leave. They’ll show you how to use the machine and provide training on how to clean it. You can rely on us for on-going telephone and email support too.

We provide Service Contracts to cover preventative maintenance, filter changes and repairs. Our engineers will be on hand to resolve any issues within 6 hours of callout in London (often far quicker), and 24 hours nationwide – so you can rest assured if there is a problem, your coffee machine be up and running before you know it.

Our other services include

  • Coffee machine cleaning services
  • Regular espresso checks and other coffee quality control initiatives
  • Stock monitoring, ordering and refilling 

Why not speak to us about a tailored package?

our services


We want to be the absolute best!

We want you to be happy with your supplier choice, not only when your shiny new coffee machine is installed, but four and five years later when it is still going strong.

As an independent company, we’re dedicated to providing top quality service that exceeds all your expectations. Every member of our team – from engineers to operators, customer support to warehouse, coffee tasters to delivery personnel – is expected to meet the benchmark standards that enable us to deliver our industry-leading service. 

We promise you we'll:

  • Deliver great-tasting coffee and other drinks for your workplace
  • Provide a dedicated, personal and professional service
  • Always be efficient and cost-effective
  • Supply market-leading products and machines
  • Be friendly and knowledgeable
  • Offer superb customer service and value for money
  • Work tirelessly to exceed your expectations

Whether you're a standalone office, a large business with multiple sites, a facilities management company or a caterer, we provide great tasting drinks to fuel the working day. So why not ask us to plan the right solution for your workplace? Just give us a call and we’ll set about recommending the perfect solution for your specific needs.

HOW CAN WE HELP?

Roast & Ground are an excellent company, giving 5* customer service no matter what the issue
The Channel Managing Agency
Efficiency on service calls, quality products, reliable and friendly staff are the main reasons why we continue to use Roast & Ground
Adam & Eve DDB London